Booking Terms and Conditions:
Our payment terms are $300NZ non-refundable deposit per person for multi day walks (or $150NZ non-refundable deposit for one day guided walks) due upon booking confirmation with final payment for your trip due 40 days prior to the date of departure. If a cancellation is made within one month but outside of seven days from your departure, there is a 50% refund applicable minus the non-refundable deposit. Once within seven days of your departure date, the cancellation fee is 100%. We recommend that all our clients have personal travel insurance.
Covid-19 - If you are unable to travel due to the Covid-19 regional alert levels changing and Government placed travel restrictions, we will transfer your booking to a future date within the next 12 months for no penalty or transfer fee, subject to availability at the time of booking. Any difference in package pricing will need to be met. Alternatively, our standard cancellation policy above applies.
All prices quoted on our website are in NZ$. Please allow 24-48 hours for confirmation for the trip to come through. Upon confirmation, we will process your $300 per person non-refundable deposit - the name that will appear on your statement will be New Zealand Walks (Walking Holidays New Zealand Ltd, Picton, Marlborough, New Zealand). Please note there will be a 2.9% surcharge added for credit card payments and international bank transfers will incur an additional charge.
Walking Holidays New Zealand Ltd (trading as New Zealand Walks) have taken every care to ensure you have an outstanding New Zealand walking experience. Bookings are all done in good faith and our refund policy is as detailed on our website and our booking terms and conditions. In the event of a cancellation through either weather or other event outside of the control of Walking Holidays New Zealand Ltd affecting your walk we will offer you an alternative option where at all possible. Any extra costs to relocate you to another walk will be your responsibility but we will transfer, where possible, your bookings and pre-payments to other providers and seek to minimize any inconvenience and extra expenses within our control. We recommend that all our clients have personal travel insurance.